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The fifth Huawei Connect Conference was held in Shanghai on September 23 – 26. The theme of the conference was creating ‘New Value Together’, bringing together global industry leaders, business elites and pioneering companies to discuss industry’s latest technologies and the development directions of digitalization. Sunline attended this conference as an important ecological partner of Huawei and officially launched a global contactless financial service solution with Huawei at the conference.
 

Sunline and Huawei jointly release a fast loan solution, enabling global financial digital services for the post-epidemic era

 

The innovative technologies represented by artificial intelligence, big data, 5G, etc. are accelerating the construction of a smart world with all things connected and the sudden epidemic earlier in the year has drove deeper awareness on the importance of industry digitization and intelligence. With the push, all walks of life will be accelerating the expansion of digital application boundaries.

In order to meet the urgent needs for financial digital services during the post-epidemic response period, Sunline and Huawei formally launched a global contactless financial service – fast loan solution at the Huawei Connect 2020. The program will be applied to many countries and regions in Southeast Asia, the Middle East, South America and Africa.
 

 

Li Hongguang, Senior Vice President of Sunline said during the meeting, “In the post-epidemic era, all countries are actively responding. As financial institutions are the cornerstones of a country’s economy, non-contact digital and online financial services capabilities are particularly important. The stable and orderly operation of the financial market can also meet the daily financial business demands of customers. As a global financial technology company, Sunline also has deep understanding on technological innovation, digital services and open finance to help global financial institutions manage urgent demand for contactless services during and after the epidemic.

In order to allow financial institutions and locals in areas with weak technological power to enjoy the convenience brought by technology, Sunline and Huawei jointly launched a cost-effective and fast loan solution which can meet the needs of financial institutions of any sizes. We hope this solution will be a way to provide practical care and help for the people in this era.”

 

 

Li Hongguang, Senior Vice President of Sunline (first from left)

 

The fast loan solution runs on EDSP, the latest bank enterprise microservice framework platform launched by Sunline this year and is built on Huawei FusionCube. It has the characteristics of a full online, open, second-level lending and TTM 1-day which can help financial institutions in fully realize contactless digital banking services like loan product marketing, remote customer registration, personal portrait, risk assessment, fund issuance, post-loan processing and other financial services, meeting the increasingly personalized development needs of financial institutions. 

One of the biggest features of the fast loan solution are ‘speed and convenience’, which are mainly manifested in:

□  Convenient remote account opening with identity verification through multiple smart authentication methods such as biometrics.

□  Fast online loan and post-loan processing enabling 3-minute application, 1-second loan, 0 manual intervention, instant post-loan extension and review feedback.

□  Fast product marketing to provide real-time formation of promotional products and real-time product marketing promotion.

□  Fast access to ecosystem partners via standard Open API interface and quickly connects to the ecosystem.

□  Rapid deployment that enable the system to be put into production and use within 2 months.

With the advent of the banking 4.0 open ecosystem, the fast loan solution will help global financial institutions fully transform towards digitalization and openness.

Two additional joint solutions unveiled at the HC conference

In addition to the fast loan solution, Sunline and Huawei’s joint Distributed Core System Solution and Financial Convergence Data Lake Solution running on Kunpeng’s Ecosystem were also unveiled at this HC conference.

1. Kunpeng Distributed Core System Solution

An overall solution built on Sunline ‘s distributed core business system and Kunpeng server. The solution adopts the design concept of a distributed technology architecture and microservices, and integrates product design, operation mode  and scene integration. Data provision, open interconnection and other aspects provide efficient support for banks, helping banks to fully realize the security and control of core business systems.

 
2. Financial Convergence Data Lake Solution

Composed of ‘acquisition-consolidation-management-calculation-application” solution provided for financial industry data. Running on Sunline’s software and Huawei’s hardware infrastructure, the solution completely integrates to the data application architecture, solving ineffective data assets management in during data acquisition, storage and calculation, allowing the system to meet the needs of different scenarios and time-sensitive data services, fully realizing the value of data assets.

 

As a global financial technology leader, Sunline started its overseas expansion as early as 2016 with offices in Singapore, Malaysia, Thailand, Indonesia, Hong Kong and more. Sunline is continuously innovating and is highly recognized by foreign markets and customers for its market leadership and product performance. In the future, Sunline will continue to adhere to its global vision, joining forces with Huawei to help global financial institutions achieve intelligent and digital upgrades through excellence in their respective fields.

Recently, Sunline has successively won the bids for the performance appraisal projects of Chongqing Rural Commercial Bank and Shenzhen Rural Commercial Bank, playing a major role in creating performance appraisal platforms for the two major banks to achieve three-dimensional appraisal, process automation and management visualization, innovating bank performance management models.

With changes in the overall environment of the financial business, operations and management in recent years, bank performance appraisal platforms have directly affected the business innovation, performance growth, employee effectiveness and customer satisfaction of the bank hence have become an important starting point for banks to improve quality and efficiency.

As the largest rural commercial bank in the country, Chongqing Rural Commercial Bank has developed rapidly since its listing. The bank’s asset scale has exceeded 1,000 billion this year and with the development of its business, the bank’s refined performance management has also faced new challenges like higher level of refinement of performance data and the bank’s current performance system can no longer respond to demand quickly. Traditional performance management methods cannot meet the requirements of high-quality and efficient management and the demand for differentiated assessment has become stronger.
As a local bank in Shenzhen, Shenzhen Rural Commercial Bank has always adhered to the strategy of ‘prospering the bank with science and technology’ and promoted ‘service and management upgrade’ through technology. In recent years, Shenzhen Rural Commercial Bank’s in-depth promotion of the dual-characteristic development strategy of ‘retail + technology’ has gradually encountered problems such as extensive assessment of existing the bank’s business lines, insufficient employee performance and insufficient breakdown of assessment products.

Improving the management level with technology and empowering business with an efficient performance appraisal platform has become the common focuses of the two major banks.

Tailor-made Sunline Performance Appraisal Platform Empowers Business Development of Two Rural Commercial Banks

In the process of bidding for both performance appraisal platform projects of Chongqing Rural Commercial Bank and Shenzhen Rural Commercial Bank, Sunline stood out by virtue of its comprehensive advantages in technical capabilities, service capabilities and case experience, winning two major bids in one swoop.

The performance appraisal platform created by Sunline for Chongqing Rural Commercial Bank adopts the latest performance management methods, covering the performance management of the head office departments and employees, branches, branch institutions as well as key positions within the full jurisdiction of the bank, fully satisfying the bank’s requirement for a refined and differentiated assessment to steadily promote the high-quality development of the bank’s business.
In response to the development needs of Shenzhen Rural Commercial Bank’s retail business, Sunline has built a performance appraisal platform for the bank to cover management needs of institutions, personnel, lines, products, etc. as well as enabling targeted solutions to problems encountered in the new development of the bank’s retail business. The assessment problems encountered have stimulated the business potential of institutions and personnel at all levels of the bank hence promoting the business development of the whole bank.

Based on value management, Sunline’s performance appraisal platform fully guarantees implementation excellence

Sunline has served various major customers such as Ping An Bank, Hengfeng Bank, Bank of Chongqing, Bank of Zhengzhou, Jiangxi Rural Credit, Guangzhou Rural Commercial Bank and Jiangnan Rural Commercial Bank in the field of performance management. After years of experience and exploration in serving the banking industry, Sunline is based on opening up various management systems for banks to achieve overall value. From the comprehensive perspective of comprehensive value management, Sunline has designed a performance appraisal platform with to achieve three-dimensional appraisal, process automation and management visualization, which can give full play to performance appraisal, optimizing bank resource allocation and promote healthy business development.

In terms of business structure, the performance appraisal platform is deeply compatible with the bank’s overall operation and value management. Based on in-depth integration of bank assets, liabilities, budgets as well as other business processes and management needs,  the platform seamlessly integrates with the bank’s strategy, resources, business and actions to form a complete management system, helping the bank achieve refined performance for all employees such as institutions, departments, tellers and account managers as well as achieving strategic implementation and performance improvement across the bank.

In terms of product architecture, it helps banks to achieve differentiated assessments of legal persons, branches, business outlets and personnel at all levels under the framework of a unified assessment system across the bank. Assessment indicators and plans can be flexibly configured at each level to implement performance management ideas.

Sunline’s service capabilities in the entire business chain of banks are industry leading. Under the concept of comprehensive value management, the performance appraisal platform continuously drives bank business innovation and performance through in-depth integration of bank business processes and management needs. helping banks to comprehensively improve the efficiency of operations, supervision and management, improving business standards and operating efficiency as well as promoting banks development via digital transformation.

The air was full of tension. It was in the middle of the night but everyone frowned and stared at the computer with a very serious expression. Who are these people and what are they doing?

 

 
It turns out that they are a group of programmers stationed in the Minsheng Bank credit card project by the Sunline big data team. Min Gong, who was in charge of the project, recalled the scene at that time and still remembers it fresh:
 

 
In April 2020, our project team received an urgent demand from Minsheng Bank’s Credit Card Center to implement its Dream Value Engine and the project was to be launched on June 16, 2020.

What is the Dream Value? To put it plainly is similar to the role of points. Users can obtain Dream Value by doing tasks in the Minsheng Bank credit card app and then use the Dream Value points to exchange goods. The Dream Value Engine project is responsible to mainly provides service interfaces and data processing for Dream Value to ensure the points accuracy.

With only one and a half months to complete the project and the extremely strict requirements on stability, scalability, performance and other aspects with a 7X24 hours of online operation, the project is a heavy one! However, there is no such thing as ‘impossible’ in Sunline’s dictionary, so we rolled up our sleeves for it.

At first, everything was progressing in an intense and orderly manner and we felt that we were in control until the credit card testing team of Minsheng Bank conducted an integration testing.

It was June 10 and the testing team found that sometimes the Dream Value engine failed to expand normally.

Seeing this phenomenon, we were a little stunned as the accuracy of the Dream Value is the foundation of the entire project! If this problem occurs after live, it would be difficult to solve within a short time and the consequences will be very serious!

With only 6 days before the project was officially launched, we had to quickly find out the cause and solve this problem but the biggest problem with this bug was that it was does not occur all the time. It was not known whether or when it will recur hence was impossible to accurately locate it.

Our project team had a meeting immediately to learn about the test scenarios from the test team to detemine various possible reasons.

 

 

Han said, “Perhaps it is a network problem?”

Liu said, “Is there an omission in the upstream information provided or an error in the consumption information or is there a problem when adjusting Dream Value?”

Yunyun said, “Is there something wrong with Redis?”

While others are guessing what it could be issues with Kafka, MYSQL, Hbase, etc.
After a diversified discussion, our team reached an agreement. Taking into account the uncertainty of the bug, we decided to adopt the most time-consuming but most reliable investigation plan, starting from the source and gradually analyzed it. Section the investigation, analyze various logs and monitor source, etc. and everyone was investigating nervously, looking for the bug.

At 1 o’clock in the morning, the project team finally located the source of the problem. It turned out that multiple messages related to the same account were put into Kafka. The first message was locked in a short time, was not released while other messages skip the waiting period causing these messages to be lost.

After locating the problem, everyone was a little relieved but did not dare to slack off and acted accordingly. At 3 o’clock in the morning, Yunyun finally found a solution from the official manual. Our team modified the source code and after the self-test is completed, they immediately submit it to the professional testing team. The regression test was successful and the bug was solved perfectly.

The project team fought for the night and were all sleepy. However, their hearts were filled with the joy of fighting hard and winning a big victory. It was already more than 4 o’clock in the morning when they left the office.

On June 16, the engine was finally ushered into a successful launch. Not only did it perfectly withstand the peak pressure of the 6/16 event but also demonstrated superior performance. Our project team was highly praised by the leaders. For us, this It is not only a recognition of the service ability of Sunline but also a recognition of our team’s hard work!

For all of us who were born in the age of peace, we seldom witness major ordeals in our life or country, not to say the entire world. However, the pandemic in 2020 is definitely considered a worldwide crisis. When the virus outbreak started in January 2020, it became a major situation in Wuhan as the source, quickly spreading to multiple cities and even states across China with the number of infected and deceased increasing at alarming numbers daily, making it a great crisis for the entire Chinese nation. Some of us remained silent, some panicked but most of us bravely moved forward.

Sunline quickly established an epidemic prevention and control team headed by Chairman Mr. Wang. During epidemic prevention meetings, Mr. Wang always points out, “Every employee of Sunline is precious. The company must do everything possible to make employees feel that they are not alone. The company is here to support our employees and we will overcome the difficulties together.” The company has since started a battle against the epidemic in full swing.

 

 

 The Chairman of Sunline, Mr. Wang

 

The HR department fully cooperated with other departments to gather and update related information to employees in a timely manner as well as monitoring current health conditions of each employee. When medical face masks and other outbreak prevention resources were in short supply, overseas employees took the initiatives to find various ways in helping to purchase and send these supplies to our employees in China and vice versa. The administration department arranged SOPs in all offices to do prevention steps like checking employees’ temperature daily and helped the company to resume work and production smoothly. Project implementation teams who have remained at project sites also tried their very best to work remotely to complete each projects on time. Each of us in Sunline has been fighting and persevering in our own ways during the pandemic.

We are very fortunately as none of our Sunline family has been infected during the pandemic and all of us have resumed work and production in peace. However, without the stable development of the country, families will not be able to live and work in peace. Mr. Wang always emphasizes on his family and country, saying, “In the future, if there is a need for a company to carry the banner of China’s financial technology, I hope it is Sunline. We must bravely shoulder the responsibilities given by the times and be a mission-oriented company. We must be always be the people with the spirit of ownership.”

Looking back on the company’s development, Sunline has been pursuing the company’s value to the society as well as the country for almost two decades, aiming to make contributions to human development through the unremitting efforts of the people of Sunline. After the successful listing in 2012, the development of the company and its employees have entered a fast lane. Sunline’s achievements and profits all come from the society. The development of the company and employees are closely linked to the development of the country. In times of crisis, if we have the ability to help others, then it is our obligation to lend a hand. This is a responsibility, not a choice. When the pandemic hit, we play our part to share the worries of the country, solve the problems for the people and show the value of our existence. This is the fundamental of the company’s persistence in establishment.

On February 5, 2020, the company launched a fundraising activity for employees to help fight the outbreak under the theme ‘If the country is in trouble, our generation is responsible to help’, recommending each of us in Sunline to shoulder the responsibility and work together to contribute to the fight against the pandemic. ‘Our generation’ represents a sense of home and constructiveness towards the world. No matter what era we are in, ‘our generation’ is the most fascinating group of people, so each of us should feel a sense of pride to be in this group.

It is the common strength of yours and mine, our generation that allows the world to break free from darkness and remain warm in each disaster. For the first time, the company raised RMB 1.5 million in donations. In order to ensure we truly help those in need, the epidemic prevention and control team has conducted a full understanding and investigation of the fundraising process and the recipients of donations through multiple channels. We found that the society mainly targeted the attention and assistance on medical staff while there is little attention to the families of patients diagnosed with Covid-19. They were facing many hardships of taking care of the patient while the entire family has to be on quarantine. They not only suffered financially but also mentally. This group of families were in great need of help but at that time there was no channel that could directly provide charity assistance to them.

The epidemic prevention and control team immediately decided to build a donation distribution channel through Finline platform to distribute the donations directly to patients diagnosed with Covid-19 as well as to plasma donors. Although the idea is good but it is not easy to do. Every link such as self-developed donation distribution platform, reception consultation, data review, donation distribution, etc. needed investment in manpower. Time was tight but the tasks were heavy. This was also not the company’s area of expertise.

In the end, Mr. Wang’s words made a final decision to the matter. He said, “The original intention of donating is a good faith and meant to help others. Why should we be afraid of the trouble or worries about being deceived? Even if we have been deceived, as long as we can really help those in need, it is worth.”

In order to bring the donation out as soon as possible, the company took a two-pronged approach. On one hand, the Bank Account Development Team was required to complete the relevant system construction within three days. On the other hand, the company also urgently deployed personnel from various departments to set up an audit team and learned about audit knowledge and the national diagnostic standards for Covid-19 as well as to developed corresponding audit standards and donation distribution mechanisms.

During the development stage, everyone could only work remotely and the development of a project requires a series of links such as requirement construction, technical analysis, development, testing and launching, which means at least three tasks must be completed within a day. The technical team had to complete hundreds of demand analysis on one hand and on the other hand, they had to overcome the obstacles brought by online communications and collaborative development. Finline’s development team had worked together for three days and three nights to realize the donation system. The claims channel was finally tested and launched, and after a week of continuous debugging, the related functions of donation review and donation distribution were improved in time.
 

 After resuming work, the Bank Account R&D Team optimized the donation claim platform

At the same time, the donation application review team was formally established. Through reading a large amount of information and consulting doctors, disease control staff, etc., they learnt about the country’s establishment of Covid-19 standards, diagnosis and treatment procedures as well as certification materials, and gradually mastered them after several days of study. The main points of the audit were reviewed and at the same time, the country continued to pay attention to the changes in the national diagnostic criteria for Covid-19 to supplement the audit criteria.

On the morning of February 24, 2020, the donation application was officially opened and the first batch of applicants was welcomed. In order to understand the patient’s situation and help them submit information accurately and efficiently, the consulting staffs were helping to answer these questions in detail while the reviewers checked the information online, communicated with the applicants for errors or missing materials and called the relevant agencies to verify in order to allow patients to receive the donation as soon as possible. At 11:07 p.m. on the first day of the donation launching itself, the first donation was successfully distributed.
 

Reviewers working overtime to verify the information.

 

With the smooth distribution of the first donation, the company officially opened a channel to directly help Covid-19 patients. News of the company’s direct donations to Covid-19 patients spread like wildfire. The number of applicants from other cities and states has been increasing. Sunline’s employees, seeing every donation has really helped so many patients, have requested the company can reopen another donation in hopes to help more Covid-19 patients. The epidemic prevention and control team have set the goal of helping 1,000 patients and once again launched a fundraising initiative. The company’s leaders took the lead in the donation and some major shareholders also took part in exerting practical actions to demonstrate the meaning of ‘the greater the ability, the greater the responsibility’. The second donation amount reached a higher amount of RMB 7.717 million, and the two donation drives reached RMB 9.217 million in total.

‘Serving life and helping others’ is where the value of money lies. A donation of several thousand RMB was able to help to life of patients struggling with the disease and was a comfort to the soul, especially for the remote and poor areas. For the patients, in the difficult period when they lose their financial resources, our small contributions were able help them to tide over the difficulties. During the donation, we received a lot of touching gratitude.

At first, some people thought it was a scam to send money directly to patients and applications were just trying their luck however when applicants did receive the donations, they were immediately warmed.

Touching gratitude from applicants

 

Sunline have formulated a policy on the donation to encourage the patients that have recovered to actively help more people with plasma donation. We aimed to help the patients and encourage them to pass on their love. We are happy to learn that the citizens of China are playing their part in encouraging others to move forward during the pandemic, with some cheering for netizens online to eliminate public panic and release positive energy; Zong Jian, the first person in the country to donate his blood plasma has brought his entire family to donate as well; Chen Qingbo, who was in a race against his life has donated blood plasma three times in just 37 days in his effort to rescue critically ill patients; and head nurse, Hu Yanfang who was infected, returned to the front line after recovery. Everyone was using their own ways to display their love in protecting their motherland.

During the review process, the review team will publish the latest ‘Interpretation of the New Coronavirus Pneumonia Diagnosis and Treatment Plan’ and the ‘New Coronavirus Pneumonia Prevention and Control Plan’ from time to time in conjunction with the official website of the National Health Commission. According to the corresponding adjustment of the audit standards, it is inevitable that some people’s symptoms and diagnostic certificates do not meet the latest national standards and will fail the to meet the criteria to receive donation. As a result, we may be questioned.

It is really hard to do something that you are not familiar with even if it is a kind thing that wants to help others. We faced criticisms but it does not matter because we believe our kind deeds will eventually help some people and that is enough. If someone asks why Sunline invested so much resources to do this, we can proudly say we did not do it for any limelight.

We just assumed the responsibilities entrusted to us being part of our country, our generation. We did not do this for fame or fortune. Besides, we have 18 years of established brand name through true ability, technical strength and service capabilities. Professionalism and innovation are our professional dignity.

For nearly 200 days, the donations were distributed one after another. A long battle against the pandemic finally ended on September 3, 2020. With the distribution of the last donation, the company’s anti-epidemic donation activity has also successfully come to an end with RMB 9.217 million donations distributed!

We have managed to help 1,630 COVID-19 patients from 16 provinces (autonomous regions and municipalities) including Hubei, Anhui, Guangdong, Hunan, Gansu and Shanghai. Among them were a 45-year-old mother with two children, a father with a 6-year-old father, a 58-year-old whose daughter were pregnant and son are still taking college entrance examination, a breastfeeding mother born in the 90s, medical staffs who were fighting on the frontline and were unfortunately infected aa well as  people from deeply impoverished mountainous areas. Sunline has exceeded its 1,000-person donation target.

 

 

We would once again like to thank every one of us who had contributed selflessly in the anti-epidemic fundraising and thank you all for your time, bravely shouldering the responsibility of our generation, and sending warmth and strength to the Covid-19 patients. We have not only helped breastfeeding mothers suffering from the outbreak, also patients living in poverty in poor mountainous areas and the elderly.

At the same time, we also want to thank all of us in Sunline who have made efforts in different ways to fight the pandemic. Because of you, our Sunline family can unite and win the fight against the pandemic!

Sunline’s distributed core business system won the Silver Award in the 2020 Huawei Developer Contest with its advanced technology and outstanding performance after competing in the finals in Songshan Lake on September 1 to 2, 2020.

 
The Huawei Developer Contest is a top competition for developers from all over the world. The Kunpeng Track of the contest aims to encourage developers to create various software and hardware solutions based on Kunpeng computing technology to achieve technological and commercial innovation.

 

 
The distributed core business system of Sunline is the first ever independently researched and developed core system with distributed architecture in the domestic banking industry. The system adopts the concept of distributed technology architecture and microservices to further provide support efficiency to banks in terms of product design, operation mode, scene integration, data provision, open interconnection and other aspects. At the same time, it is highly scalable, centralized, automated, modelled and localized to comprehensively support the rapid changes in business and massive data system requirement in the digital era.

 

At present, Sunline’s distributed core business system has completed deep integration and comprehensive ecological verification with Huawei Kunpeng Ecosystem including Kunpeng chips, Taishan servers, etc. The joint solution is economical, has high performance, scalability, availability and security, etc., accelerating the values for applications such as big data, distributed storage, ARM native, high-performance computing and databases, ultimately helping banks to fully realize the security and control of their core business systems.

 

The core system of Sunline is a joint solution with Kunpeng and have undergone multiple connectivity, functional, performance and resource docking tests integrated with multiple cases to form a mature and complete solution that can achieve rapid replication, promotion and landing in city commercial banks, private banks, joint-stock banks, etc., helping banks accelerate the their digital transformation journey and achieve information technology security and control.

The Future of Intelligent Financial Change, 2020 Financial Forum and Award Ceremony hosted by IDC China on August 28, 2020, announcing the Top 50 IDC China Fintech via online live broadcast.
 

 

IDC China’s top 50 fintech companies were selected by IDC’s financial research team and several senior experts in domestic financial innovation to select the nominated companies and finally selected those with comprehensive business development, innovation, advancement and ecological cooperation. Companies with outstanding performance in terms of how they benefit financial service institutions and IT leaders, as well as their service providers in making more effective technical decisions and helping the digital transformation of China’s financial industry.

In recent years, Sunline’s business development has been stellar. The range of customers has expanded from small and medium-sized banks to large state-owned banks, maintaining a high market share. At the same time, relying on strong technological innovation, the company has continuously introduced advanced products and solutions. Sunline is the first to introduce microservices and unitized core banking system this year, opening a new core era of China’s banking industry.

In addition, Sunline also attaches great importance to the construction of a digital ecosystem, actively investing in the construction of the ecosystem to enhance industry innovation capabilities and shares future growth space with partners. Sunline has successively reached digital ecological cooperation with Tencent and Huawei.

IDC believes that digital transformation is the only way for China’s financial industry and Sunline has been relying on professional technology and services to continuously lead the development of financial technology and empower China’s financial institutions in their digital transformation journey.

Zhangjiagang Rural Commercial Bank’s new core project won 2020 China Financial Industry Technology Application Scenario Innovation Award for its outstanding achievements in financial distributed technology at the 2020 IDC China Financial Forum and Award Ceremony on August 28.
 

This award undeniably deserves its name. The new core project for Zhangjiagang Rural Commercial Bank is of great significance to the Chinese banking community. As the first domestic case of traditional bank core system database localization, it successfully broke the monopoly of foreign database manufacturers in China’s traditional bank core system. It can be considered a historical breakthrough and a crucial milestone in the process of “IOE” in the nation’s banking industry.

Everything is hardest at the beginning and it is even harder to walk the path of no one

At that time, the issue of information security had risen to the height of being a national strategy and the core system of Zhangjiagang Rural Commercial Bank had been used for 14 years, so it was difficult to support the business development needs of the industry. Under such internal and external factors, Zhangjiagang was ushered in the core localization opportunity.

Although Sunline and Tencent are well known domestic leaders in core business systems and financial-grade database, respectively. However, it is always the hardest to be the first domestic database core system as there are many factors to be considered.

However, Zhangjiagang Rural Commercial Bank is well-known as a bank that dares to fight to be the first. After more than ten rounds of discussions during high-level meetings, Zhangjiagang Rural Commercial Bank’s Chairman Mr. Ji Ying finally made the decision for the bank to proceed.

In order to ensure foolproofness, Zhangjiagang Bank has made a bottom line plan, that is, a quasi-real-time synchronization strategy for domestic distributed TDSQL database and centralized database data, which can quickly switch databases in emergency scenarios.

August 18, 2019 is a historical moment worth remembering

After more than 400 people working on the project and a entire year of hard work, in-depth testing and technical verification time again, on August 18, 2019, Zhangjiagang Rural Commercial Bank’s new core banking system using a domestic database was successfully launched and operated efficiently and stably.
 

Group photo of Zhangjiagang Rural Commercial Bank’s new core launch

 

The new core project of Zhangjiagang Rural Commercial Bank has therefore become the first bank that successfully implemented the database localization of a traditional core banking system, leaving an important mark on the historical monument of the banking industry.

The new core system of Zhangjiagang Rural Commercial Bank has taken off while most banks are still watching what others are doing

Since the launch of the localized database core system, Zhangjiagang bank has been very lively. Banks from all over the world have come to learn from the bank’s experience. Sunline and Tencent became just as busy.

No matter what, financial industry put stability as most important. Although there are countless banks learning from it, there are also many concerns. Most banks are waiting to truly start the road to the localization of their core banking systems after they see the real after-effects.

It has been exactly one year since the new core of Zhangjiagang Rural Commercial Bank went online. The performance of this core is a matter of great concern to the banking industry.

The IT Department of Zhangjiagang Bank stated that in the one year after the new core system went online, it has achieved the top ten goals of Zhangjiagang Bank’s business, effectively supporting hundreds of peripheral systems, running smoothly, efficiently operating and maintaining, and achieving good applications effect:

• The average daily trading volume is 690,000 and the peak trading volume in a single day is 1.8 million.
• Processing capacity reaches 6200TPS (measured with 50 million account pressure) and performance can be further improved through online expansion.
• Batch deduction is completed within 20 seconds for every 10,000 transactions, marking a 3 times increase.
• The quarterly interest settlement of deposits took 13 minutes, marking a 9 times increase.
• The quarterly interest settlement of loans took 3 minutes, marking a 10 times increase.
• It took 17 minutes to run batches at the end of the day, marking a 6.5 times increase.
• A total of 35 minutes spent on the year-end settlement date.

During the above batch business process, the database system load remained below 10%.

The above data proves the success of the Zhangjiagang Rural Commercial Bank’s domestic database core system project.

Talking about the new core project of Zhangjiagang Rural Commercial Bank again, Chairman Mr. Ji Ying could not help but feeling that this project is extremely challenging but it can be done perfectly. In this project, Sunline played an important part in this systematic project with short implementation period and wide business scope. The many integrations and difficulty during data migration poses many great challenges for Sunline in terms of implementation, project progress, project quality, etc. However, Sunline never backed down and was willing to face the unknown. During the project implementation, Sunline was very professional and dedicated. Besides actively communicated with the bank and TDSQL team, Sunline also actively explored the efficient and stable operations of TDSQL in the traditional core business system.

Chairman of Zhangjiagang Rural Commercial Bank, Mr. Yi Jing

The new core banking system has been put into production for more than a year, with stable operation and outstanding performance. It provides a replicable case for the localization of the new core of small and medium-sized banks and will surely drive a disruptive change in the system architecture of the financial industry. This is also the important reason for the new core project of Zhangjiagang Rural Bank in winning the IDC 2020 China Financial Industry Technology Application Scenario Innovation Award.

At every important point of change in the history, there is always a group of people who do not dare to be different or be the first. They will overcome all kinds of difficulties and dangers creating historic breakthroughs.

Recently, Sunline just landed the new core authorization system and card issuance system for Bank of Communications Pacific Credit Card Center. This implementation will help Bank of Communications build China’s first secure and controllable large state-owned bank credit card core system. This is the next large state-owned bank project after Sunline won the bid for the new core technology platform and bank remittance component project for Postal Savings Bank earlier this year.

Complying with national strategy, Bank of Communications is the first to implement secure and controllable credit card core system among large state-owned banks

The financial industry is the lifeblood of a country’s economy, hence achieving the security and controllability of information technology in the financial industry is essential to economic development and national stability. Following the secure and controllability of credit card core systems of large joint-stock banks such as Ping An Bank and China CITIC Bank, credit card core systems of China’s banking industry have entered a new round of localization upgrade and transformation cycle. The Bank of Communications took the lead to kick off the localization of credit card core systems for large state-owned banks which will further promote the comprehensive realization of security and control of the IT system for the nation’s banking industry.

Bank of Communications is one of the six major state-owned banks with 3,079 business outlets in China and 22 overseas branches (subsidiaries) and representative offices in 17 countries. As early as 2004, Bank of Communications entered the credit card business, introduced HSBC’s advanced technology and management, established Bank of Communications Pacific Credit Card Center and launched a credit card product that integrates global and local advantages. Over the years, Bank of Communications’ credit cards have been at the forefront of business innovation. As of the end of 2019, the cumulative number of cards issued by the bank has exceeded 120 million.

In recent years, the wave of digitization and credit creation has swept across the country. In order to actively respond to the national security and controllable strategy, better comply with the development trend of domestic and foreign credit card business, comprehensively improve unified customer management as well as unifying card issuance management, authorization system and account. With basic business management capabilities such as service management, unified product system and unified parameter management, the Bank of Communications opened the way for localization of credit card cores and built a secure and controllable unitized distributed architecture credit card core system.

Sunline takes advantage of the trend to develop secure and controllable core systems for large state-owned banks

The new credit card core project for Bank of Communications is the first major credit card core system project of a large state-owned bank and it is self-evident that the importance, industry influence and requirements for technological advancement of cooperative manufacturers are high. Benchmark projects in credit card core systems such as China CITIC Bank uses leading technologies like modular distributed architecture and have become the leaders of this historic change in China’s banking industry.

The new credit card core project for Bank of Communications is divided into three major systems. Sunline is responsible for two of the major systems, the authorization and the card issuance system. The project covers the pass component of the technology platform, adopts an advanced distributed microservice architecture, as well as establishes various independent and collaborative competence centers to fully support the rapid deployment of Bank of Communications’ credit card business, enabling the bank to meet high-concurrency customer transaction needs and greatly enhances the operations and product innovation capabilities of the bank’s credit card business.

Sunline focuses on the advanced development in technological innovation, security and controllability

Sunline started the development of core banking systems in 2002 and has since served more than 800 customers. In the early stage, customers were mainly city and rural commercial banks, and later gradually expanded to large joint-stock banks. In early 2020, Sunline won the new core technology platform and bank remittance project for Postal Savings Bank with distributed proprietary technology and successfully moved towards other fields of large state-owned banks. Winning the credit card core system project for Bank of Communications further expand Sunline’s foothold in large state-owned banks and will further establish Sunline’s position in the field of financial IT systems.

From city and rural commercial banks to large state-owned banks, the advanced development of Sunline is inseparable from the key factors of focus on innovation, security and control.

Sunline always ensure the advancement of products and technologies, and the company’s mission in fully supporting banks future business development. This year, Sunline has launched a ‘microservice + unitized” distributed architecture core business system, opening a new core business era for banks. Sunline prioritizes its R&D and the investment for R&D has reached 15% of the company’s revenue in 2019.

Under the national security and controllable strategy, the banking industry is accelerating the pace of localization of key systems. Sunline has implemented two cases of independent and controllable core systems for WeBank and Zhangjiagang Rural Commercial Bank. In the credit card field, Sunline has created benchmark projects for credit cards such as Ping An Bank and China CITIC Bank, and uses these monumental projects to promote the implementation of information security and controllable strategy of China’s banking industry.

Credit card core system and integrated core business system are two pillar systems in banking technologies and play decisive roles in banks’ business operations, user experience and affect their comprehensive competitiveness.

Sunline, as a leading solution provider that has been deeply involved in the core areas of banks for many years has opened up new horizons for credit card core system in the recent years with innovative products and service models based on emerging technologies and architectural concepts, reshaping traditional financial ecology.

1. Establishment the general trend of credit card core security and controllability

When credit card businesses were just introduced in China, the technologies were still new and there were lacking in professional personnel so major card issuer banks can only use the model from foreign banks, using their mature systems, rich business experience and professional talent teams to quickly conduct business.
There have been many disruptive technological and business innovations in the credit card field in China after more than 20 years of exploration and experiments as well as stimulated by the strong demand formed by the huge population. The original advanced and mature imported system can no longer adapt to the continuous evolution the market needs.

Banks are the pillar industry of a country’s economic lifeline and their basic positioning of independence and control has risen to the strategic height of national security. It is an inevitable choice and trend for banks to use domestic solutions and break potential strategic security risks.

2. China CITIC Bank took the lead in achieving a safe and controllable breakthrough

China CITIC Bank has made China proud by becoming an explorer in the field of autonomous control, successfully launching StarCard, a new credit card core system based on its own cloud architecture on the eve of November 11 (Double 11), 2019 and achieving a breakthrough.

The StarCard system built by Sunline is a national production, attribute of “domestic server + domestic database + domestic software” and has become a whirlwind in the industry, wrinkling the peace of mind of major bank card centers. China CITIC Bank’s move has indeed changed the development history of China’s credit card core system and a large number of exchanges and research banks began to appear after the launching of StarCard.

The ‘Double 11’ test came soon after the StarCard system was launched. In the early morning of the same day, the online credit card transaction volume exceeded RMB 100 million in only 2 minutes and exceeded RMB 1 billion within one hour with transaction processing speed increased three-fold. StarCard is an advanced and robust system which is in line with the country’s secure and controllable strategy.

3. Sunline Credit Card Core System focuses on security and controllability

Sunline has always adhered to the independent R&D and technological innovation. Over the years, Sunline has led the rapid development of financial technology and CITIC Bank credit card core system is a major breakthrough towards a secure and controllable strategic route.

Sunline Credit Card Core System is advanced in many aspects:

• At the architectural level, the construction is based on localization and digital positioning.

The architecture design uses domestic database, relies on an autonomous, secure and reliable distributed architecture, fully considers the massive data of the mobile internet and uses a flexible business modeling system to drive micro-service splitting, realizing the stable traditional core while having features of the digital core like high scalability, high processing efficiency and high flexibility, enabling the bank’s credit card business to innovate and maximizing flexibility.

• In terms of technological innovation, the real-time accounting mode is adopted to process authorized transactions within a short period of time through the daytime batch method and the available quota is restored in real time.

Traditional credit card systems mostly run on rigorous dual-information processing modes which faces issues where network environment and online real-time processing capabilities are not superior enough. In desperation, complex calculations and database operations are executed in batches at night. Nowadays, distributed open platform has become increasingly mature, online processing capabilities and system throughput have been greatly developed, solving the original bottleneck issues in the technical environment. On this basis, Sunline has realized the real-time accounting mode and solved on of the major industry shackles.

• At the business application level, it provides customer-centric intelligent services, handles various types of businesses in the credit card field based on accounts and builds a credit card financial technology platform based on digital concepts.

Based on the basic idea of microservices, a variety of independent and collaborative competence centers was established, including product centers, pricing centers, quota centers, authorization centers, accounting centers, etc. Relying on this for product innovation and centralized business operations and through standard, compatible service interfaces, the system provides external development capabilities and connect the relevant participants to share the benefits of financial technology.

At the same time, the system adopts a data-driven concept to drive each link in the business chain through transaction data so that it can perform specific business processing with the assistance of various competence centers to meet the needs of bank credit card business in terms of marketing, product, risk, operation, data and service requirements for complex scenarios.

Sunline uses accumulated knowledge and practical experience in the financial industry to participate in the creation of the first cloud-based credit card core system with independent intellectual property rights in China, and achieved a breakthrough in the credit card industry, providing an important reference value to the domestic credit card industry.

With the experience, Sunline will also take this opportunity to lead the development direction of the credit card core system and reshape the future of the credit card business.

Sunline has recently won the bid for Huishang Bank’s direct banking project to develop an omni-channel intelligent marketing platform, empowering the digital operating capabilities of the bank.

Huishang Bank uses direct banking as an opportunity to accelerate digital transformation

Direct banking has become an important starting point for many commercial banks to explore financial technologies in carrying out capital-light operations. Huishang Bank’s direct banking, Hui Chang You Cai is the first in China to achieve internet inclusive finance. Through direct banking, it breaks development bottlenecks and realizes model and business innovations. At the end of 2019, Hui Chang You Cai has achieved impressive results with over 19 million users and annual net profit of over RMB500 million.

With the increasing diversification of user needs as well as the development and changes of the market environment and regulatory policies, direct banking are facing issues associated with growth; Hui Chang You Cai is no exception. Its customer operations are faced with many challenges such as complex customer backgrounds, diversified customer needs and personalized customer preferences. Traditional service methods can no longer meet the need for rapid response, accurate customer acquisition and flexibility in the new environment that are important for customer loyalty.

Therefore, Huishang Bank urgently need to build an intelligent marketing platform, strengthening the ability of its direct bank to gather merchants and customers, realizing the integration of products and services of the bank and systematically improve customer marketing and operation capabilities.

Sunline helped Huishang Bank’s direct bank create a new generation real-time, agile and intelligent marketing model

In recent years, Sunline has made rapid progresses in the field of financial big data, specializing in data applications, data services and data management. The intelligent marketing platform created for Huishang Bank’s direct bank not only grasps the future trend of direct banking services, also integrate customer life scenarios to achieve ecological platform construction, which is in line with the development objectives of Huishang Bank Direct Bank.

Sunline Intelligent Marketing Center covers the entire life cycle of customer marketing scenarios, creatively encapsulates the marketing process in scenarios and provides customers with a full set of visual configuration templates, enabling flexible operations and one-click deployment demands to meet customers’ individuality.
Through Sunline Intelligent Marketing Center, Hui Chang You Cai can be transformed and realize the transformation of customer operations from ‘one interface for a thousand people’ to ‘a thousand interface for a thousand people’ in marketing scenarios and from ‘fragmented marketing’ to ‘omni-channel marketing’, improving the service efficiency of direct banking and providing customers with scenario-based, personalized and diversified financial services. Huishang Bank can now accurately grasp customer needs, respond to market changes in a timely manner and have first-mover advantages in digital marketing transformation.

Sunline Intelligent Marketing Center hits the industry with innovation and professionalism

Sunline has developed an intelligent marketing platform based on the company’s experiences and knowledge in financial big data with a number of outstanding advantages and can fully help banks improve financial service efficiency and accelerate their digital marketing transformation.

1. Fully integrate customer lifestyle scenarios
Sunline Intelligent Marketing Center covers full life cycle marketing scenarios such as customer card binding, product recommendation, asset enhancement and customer retention, realizing an all-round and full-cycle management of marketing activities and data requirements, responding accurately and timely to customer needs, ultimately saving the marketing costs for the bank.

2. Systematically improve the efficiency of banks
Sunline Intelligent Marketing Center combines the latest technological achievements and uses big data to drive a real-time, agile and intelligent marketing model which greatly improves the bank’s capabilities in risk control, anti-fraud, product pricing, precision marketing and robo-advisory.

3. Flexible configuration of marketing activities
Sunline Intelligent Marketing Center is oriented from a business perspective that fully realizes the flexible configuration and personalized management of marketing activity elements, enabling business departments complete marketing tasks conveniently and quickly.

4. Stable export of financial products and services
Sunline Intelligent Marketing Center can be connected to professional service platforms in related fields and stably export financial products and financial services to these platforms.

The products and solutions by Sunline are developed and reinvented with nearly 20 decades of industry knowledge and experience. Sunline Intelligent Marketing Center perfectly depicts the innovation and professionalism of the company, as well as the mission and core values of Sunline to provide the most comprehensive and secure financial solutions for banks and financial institutions.